{"database": "press", "table": "releases", "rows": [["https://edwards.house.gov/media/press-releases/hurricane-helene-update-14-congressman-edwards", "Hurricane Helene update #14 from Congressman Edwards", "2024-10-11", "2024", "2024-10", "Republican", "House", "NC", "Chuck Edwards", "E000246", "edwards.house.gov", "edwards", "https://edwards.house.gov/media/press-releases", "scraper", "October 11, 2024\n\nDear Friend,\n\nTwo weeks post-Helene and it\u2019s past time I take a moment to thank each and every one of you, the people of Western North Carolina, for your strength, resilience, patience, and amidst everything going on, your steadfast dedication to our community.\n\nWhile we still have a long road ahead, you should be proud of how far we\u2019ve come since September 27, when Hurricane Helene hit our mountains harder than any of us could\u2019ve imagined she would. We are making great progress.\n\nNCDOT has cleared most roads and is starting to transition to repairs and reconstruction. Duke Energy has restored energy for hundreds of thousands of people in our mountains, and they are collaborating with NCDOT to gain access to the harder hit areas so power can be restored as quickly as possible.\n\nMore than 85 percent of cell service has been restored in WNC, and providers are diligently working to repair the remaining cell sites that are still down. FEMA has established 14 locations for you to go to for help applying for FEMA resources, including two Disaster Recovery Centers which serve as a one-stop shop for all recovery assistance needs, and more are in the works. Further, a total of 120 treatment plants are now functioning normally across our mountains.\n\nWhile it\u2019s sometimes hard to see the progress that\u2019s been made when you\u2019re standing on the ground looking at the destruction left in Helene\u2019s wake, I want you to remember where we started. We\u2019ve accomplished a lot in the past two weeks and will accomplish even more in the next two.\n\nMy last note before I relinquish you to today\u2019s update: I ask you to please let go of the expectations and benchmarks you\u2019ve set for when you expect to see \u201cXYZ\u201d take place. Doing that only discounts the progress we have made. Hurricane Helene has caused unprecedented damage across our mountains, and recovery will not be linear like it may be in areas more used to hurricanes or hit by smaller storms. We are paving our own path for recovery.\n\nThis update includes where to find open pharmacies in each county, the addition of a new Disaster Recovery Center in McDowell County, and progress on infrastructure repairs. Additionally, this update provides a new hyperlinked index. Just click the title of the topic you\u2019d like to review and you will be automatically taken to that information in the update.\n\nToday is update number 14, with more information to come in the following days. As always, please make sure to read everything and share it with your friends and family.\n\nIndex\n\nClick the title to be taken to the correlating information in the update.\n\nFEMA Disaster Survivor Assistance Sites\n\nLegislative Support\n\nFood and Water\n\nBuncombe County\n\nHaywood County\n\nHenderson County\n\nJackson County\n\nMadison County\n\nMcDowell County\n\nPolk County\n\nRutherford County\n\nTransylvania County\n\nYancey County\n\nTrash Services and Debris Removal\n\nBuncombe\n\nHaywood\n\nHenderson\n\nMadison\n\nPolk\n\nTransylvania\n\nYancey\n\nVoter Information\n\nUnited States Postal Service/Mail Services\n\nPharmacy Access\n\nOpen Urgent Cares/ Health Care Services\n\nDialysis Locations\n\nOxygen Locations\n\nResources for Veterans\n\nResources for Farmers\n\nPower\n\nRoads\n\nInternet Access\n\nCell Service\n\nNorth Carolina National Guard & Department of Defense\n\nAsheville Regional Airport\n\nFederal Nutrition Programs\n\nFor NC-11 Medical Providers\n\nFor Local Government Resource Requests\n\nFor Individual Assistance through FEMA\n\nTo Connect with a Loved One\n\nResources for Utility & Other Status Updates\n\nFree Legal Assistance\n\nIRS Guidance for Taxpayers Impacted by Hurricane Helene\n\nShelters\n\nBuncombe County\n\nHaywood County\n\nHenderson County\n\nMadison County\n\nMcDowell County\n\nRutherford County\n\nTransylvania County\n\nYancey County\n\nFEMA Disaster Survivor Assistance Sites\n\nThe following FEMA Disaster Recovery Centers are open seven days a week to assist North Carolina survivors who have experienced losses from Hurricane Helene.\n\nA.C. Reynolds High School\n\n1 Rocket Dr., Asheville, NC 28803\n\nDaily hours: 8:00 a.m. - 7:00 p.m.\n\nA Comfort Care Center will also be available at this location where survivors can shower, do laundry and use other services.\n\nMcDowell County Senior Center\n\n100 Spaulding Rd., Marion, NC 28752\n\nDaily hours: 8:00 a.m. - 7:00 p.m.\n\nA Disaster Recovery Center is a one-stop shop where survivors can meet face-to-face with FEMA representatives, apply for FEMA assistance, receive referrals to local assistance in their area, apply with the U.S. Small Business Administration for disaster loans, etc.\n\nAdditional recovery centers will be opening soon, and I will keep you posted as I learn about them.\n\nDisaster Survivor Assistance (DSA) teams are also stationed across NC-11 to help survivors apply for FEMA assistance and connect them with additional state, local, federal and voluntary agency resources.\n\nIn addition to designated locations, DSA teams are going door to door in the following counties:\n\nBuncombe County\n\nHenderson County\n\nMadison County\n\nYancey County\n\nAs new stationary locations are established, I will keep you posted.\n\nThe following locations are open daily from 8:00 a.m. to 6:00 p.m., unless otherwise noted:\n\nBuncombe County\n\nIngles Market\n\n550 Hwy. 9, Black Mountain, NC 28803\n\nWalmart\n\n60 Airport Rd., Arden, NC 28704\n\nRiceville Community Church\n\n2342 Riceville Rd., Asheville, NC 28805\n\nTitle 10 Mission - Asheville\n\n503 Park St., Swannanoa, NC28778\n\nMontford North Star Academy\n\n90 Montford Ave., Asheville, NC 28801\n\nAC Reynolds High School\n\n1 Rocket Dr., Asheville, NC 28803\n\nBeech Community Center\n\n15 State Rd. 2117, Weaverville, NC 28787\n\nJackson County\n\nJackson County EOC\n\n401 Grindstaff Cove Rd., Ste. A-145, Sylva, NC 28779\n\nMcDowell County\n\nCorpening Memorial YMCA\n\n348 Grace Corpening Dr., Marion, NC 28752\n\nMcDowell County EOC\n\n129 Barnes Rd., Marion, NC 28752\n\nMcDowell County Senior Center\n\n100 Spaulding Rd., Marion, NC 28752\n\nRutherford County\n\nIngles Market\n\n276 N. 9 Hwy., Lake Lure, NC 28746\n\nTransylvania County\n\nTransylvania County EOC\n\n155 Public Safety Way, Brevard, NC 28712\n\nYancey County\n\nYancey County Public Library\n\n321 School Cir., Burnsville, NC 28174\n\nLegislative Support\n\nThe U.S. House of Representatives is gearing up to pass a disaster relief package when we return to session in November.\n\nI have begun conversations with leadership about how to best meet Western North Carolina\u2019s needs in any supplemental relief package passed by Congress in the coming months.\n\nYesterday, both chambers of the North Carolina General Assembly unanimously passed the Disaster Recovery Act of 2024.\n\nThis bill creates a new Hurricane Helene fund with $273 million from the state\u2019s Savings Reserve Fund.\n\n$250 million will go to the Department of Public Safety's Division of Emergency Management to provide the state\u2019s match to federal disaster relief funds.\n\nAnother portion of the funds will be used to establish a revolving loan program to help local government and state agencies with cash flow while they are waiting for reimbursement from the federal government.\n\n$16 million will go to the Department of Public Instruction for \u201clost compensation of school nutrition employees due to school closures resulting from Hurricane Helene\u201d\n\n$2 million to provide local governments technical assistance with local recovery funds.\n\n$5 million to the State Board of Elections, alongside a variety of temporary election law changes such as changing polling sites that were rendered unusable by the storm and establishing a voter hotline, to make it easier for residents of Western North Carolina to vote.\n\nThe bill also:\n\nGrants school calendar flexibility to public schools by allowing them to make up or mark as completed any number of the days or hours missed.\n\nIt also allows the schools to use up to 30 days of remote instruction toward required instructional days.\n\nWaives DMV fees for things like obtaining a duplicate driver\u2019s license, ID card, etc.\n\nWaives certain environmental requirements for state highway repairs.\n\nThis provision will not reduce the safety of repairs conducted by NCDOT or negatively impact the environment.\n\nFood and Water\n\nA mobile lab to test drinking water is available at the following location seven days a week from 9:00 a.m. to 5:00 p.m. until October 19:\n\nA-B Tech Community College\n\n20 Canoe Ln., Woodfin, NC 28804\n\nSupplying drinkable water remains a top priority for emergency crews.\n\n63 water systems are on a boil advisory.\n\nOnly one treatment plant has reported having no power and 21 systems remain out of water.\n\nWater restoration trends continue to move in a positive direction.\n\nThere are 120 wastewater treatment plants operating under normal conditions in the affected areas across Western NC.\n\nAn additional 41 wastewater treatment plants are partially operational or operating on back-up power.\n\nThe Environmental Protection Agency and U.S. Army Corps of Engineers have officially completed the infrastructure assessments that I noted in update number nine on public water supplies in the following counties:\n\nBuncombe\n\nHenderson\n\nMcDowell\n\nPolk\n\nRutherford\n\nYancey\n\nThe results of the assessments have been shared with local governments to help guide water system restoration efforts, including what repairs may be needed and how expensive those repairs might be.\n\nSeveral major water systems are currently not distributing water, including the City of Asheville, Black Mountain, Woodfin, Spruce Pine, and Burnsville.\n\nWork continues on each of these systems to restore functionality.\n\nNCDEQ has provided the following resources to help community members track progress on water supply restoration efforts:\n\nPublic Water Supply Situation Report Tracking - ArcGIS map with filters for system status, county, etc. linked here.\n\nDEQ Dashboard - links to additional maps, including mobile view of water system status, and environmental guidance linked here.\n\nThe Federal Emergency Management Agency has promised 120 truckloads a day of food and water with no specified end date.\n\nFEMA has shipped 14 million liters of water and more than 17 million meals utilizing the $20 billion in funds that I helped to draft and pass for disaster relief just two days before Hurricane Helene hit.\n\nOf the shipped food and water, more than 6 million liters of water and 4 million individual meals have already been delivered to Western NC communities.\n\nLowe\u2019s has donated an additional $10 million to support hurricane relief in Western North Carolina.\n\nHome Depot will be passing out free disaster relief kits every day starting at 9:00 a.m., while supplies last, at the following locations:\n\nHome Depot Asheville\n\n795 Fairview Rd., Asheville, NC 28803\n\nHome Depot West Asheville\n\n127 Acton Cir., Asheville, NC 28806\n\nHome Depot Hendersonville\n\n401 Linda Vista Dr., Hendersonville, NC 28792\n\nWalmart is hosting activities at the following locations:\n\nHendersonville, NC Store 1242\n\n250 Highlands Square Dr., Hendersonville, NC 28792\n\nPortable restrooms\n\nServing hot meals at 12:00 p.m. and 4:00 p.m. daily\n\nArden, NC Store 1179\n\n60 Airport Rd., Arden, NC 28704\n\nPortable restrooms\n\nLaundry\n\nShowers\n\nWi-fi hotspot and charging stations\n\nBuncombe County\n\nBuncombe County has begun water distribution at multiple sites. Each will be available daily from 1:00 -7:00 p.m.:\n\nPack Square Park - you MUST bring your own container for this site\n\n80 Court Plz., Asheville, NC 28801\n\nWilliam W. Estes Elementary School\n\n275 Overlook Rd., Asheville, NC 28803\n\nSand Hill-Venable Elementary\n\n154 Sand Hill School Rd., Asheville, NC 28806\n\nNorth Windy Ridge Intermediate School\n\n20 Doan Rd., Weaverville, NC 28787\n\nFairview Elementary\n\n1355 Charlotte Hwy., Fairview, NC 28730\n\nThe following feeding sites are available in Buncombe County, where citizens can access food, water and other basic necessities:\n\nBiltmore Baptist Church\n\n35 Clayton Rd., Arden, NC 28704\n\nDistribution and bulk pickup for volunteers looking to take bulk loads of supplies to in-need community members\n\nSaturday hours: 10:00 a.m. \u2013 1:00 p.m.\n\nCommunity drive-thru for anyone in the community needing supplies\n\nSaturday hours: 3:00-6:00 p.m.\n\nFirst Baptist Church \u2013 Weaverville\n\n63 N. Main St., Weaverville, NC 28787\n\nHot showers available from 10:00 a.m. to 6:00 p.m.\n\nUnlimited clean drinking water is available, bring your own container.\n\nSupplies and bottled water.\n\nHot lunch served at 1:30 p.m.\n\nHot meals are available at the following locations:\n\nWorld Central Kitchen in Bear\u2019s Smokehouse BBQ\n\n135 Coxe Ave., Asheville, NC 28801\n\nServes 25,000 hot meals a day.\n\nDaily hours: 12:00 to 4:00 p.m.\n\nShiloh Community Center\n\n121 Shiloh Rd., Asheville, NC 28803\n\nDaily hours: 12:00-2:00 p.m.\n\nGrovemont Park\n\n251 Stonewall Ave., Swannanoa, NC 28778\n\nDaily hours: 12:00-2:00 p.m.\n\nManna Food Bank - Farmer\u2019s Market\n\n570 Brevard Rd., Asheville, NC 28806\n\nDaily hours: 12:00-2:00 p.m.\n\nWesley Grant Community Center\n\n285 Livingston St., Asheville, NC 28801\n\nDaily hours: 12:00-2:00 p.m.\n\nWest Asheville Ingles\n\n669 Haywood Rd., Asheville, NC 28806\n\nDaily hours: 3:00-5:00 p.m.\n\nBlack Mountain Ingles\n\n550 NC-9, Black Mountain, NC 28711\n\nDaily Hours: 12:00-2:00 p.m.\n\nNesbitt Chapel\n\n12 Nesbitt Chapel Rd., Fairview, NC 28730\n\nDaily hours: 3:00-5:00 p.m.\n\nFood and drinking water are available from 9:00 a.m. to 7:00 p.m. daily at the following locations:\n\nAsheville Middle School\n\n211 S. French Broad Ave., Asheville, NC 28801\n\nIngles\n\n550 NC-9, Black Mountain, NC 28711\n\nThis location also has handwashing stations and portable restrooms\n\nLinwood Crump Shiloh Community Center\n\n121 Shiloh Rd., Asheville, NC 28803\n\nLucy Herring Elementary\n\n98 Sulphur Springs Rd., Asheville, NC 28806\n\nOakley Elementary School\n\n753 Fairvew Rd., Asheville, NC 28803\n\nA Community Care Station is available at the following location:\n\n2319 Hwy. 70, Swannanoa, NC 28778\n\nDaily hours: 7:00 a.m. - 7:00 p.m.\n\nHot meals served daily: 11:00 a.m. - 4:00 p.m.\n\nCommunity Care Stations offer showers, laundry, bathrooms, access to cell towers, wi-fi, potable and non-potable water, and counseling.\n\nHaywood County\n\nThe following locations are providing community members with essential resources such as but not limited to, food, water, cleaning products, baby formula, and pet food, Monday through Fridays:\n\nFines Creek Community Center\n\n190 Fines Creek Rd., Clyde, NC 28721\n\nOpen every day until 6:00 p.m.\n\nPigeon Community Center\n\n450 Pigeon St., Waynesville, NC 28786\n\nAlso offering hot meals every day at 2:00 p.m.\n\nDaily Hours: 9:00 a.m. - 4:00 p.m.\n\nCruso Community Center\n\n13186 Cruso Rd., Canton, NC 28716\n\nDaily Hours: 10:00 a.m. to 2:00 p.m.\n\nFirst United Methodist Church\n\n566 S. Haywood St., Waynesville, NC 28786\n\nIncludes shower access.\n\nDaily Hours: 9:00 a.m. to 12:00 p.m.\n\nMaggie Valley Pavilion\n\n3935 Soco Rd., Maggie Valley, NC 28751\n\nDaily Hours: 8:00 a.m. to 8:00 p.m.\n\nWoodland Baptist Church\n\n545 Crabtree Rd., Waynesville, NC 28786\n\nDaily Hours: 9:00 a.m. to 6:00 p.m.\n\nBethel Elementary School\n\n4700 Old River Rd., Canton, NC 28716\n\nDaily Hours: 9:00 a.m. to 6:00 p.m.\n\nJonathan Valley Elementary School\n\n410 Hall Dr., Waynesville, NC 28786\n\nDaily Hours: 9:00 a.m. to 6:00 p.m.\n\nMonday through Friday\n\nSt. John the Evangelist Catholic Church - in the Parish Hall\n\n234 Church St., Waynesville, NC 28786\n\nDaily Hours: 9:00 a.m. to 5:00 p.m.\n\nMonday to Friday\n\nHot food available from 4:00 p.m. to 7 :00 p.m. daily.\n\nSt. Barnabas Catholic Church\n\n109 Crescent Hill Rd., Arden, NC 28704\n\nDaily Hours: 10:00 a.m. to 2:00 p.m.\n\nReynolds Baptist Church - Family Life Center\n\n520 Rose Hill Rd., Asheville, NC 28803\n\nDaily Hours: 9:00 a.m. to 4:00 p.m.\n\nThis location also has potable water available to residents who bring their own vessels to fill.\n\nLife Church of Waynesville\n\n601 Westwood Cir., Waynesville, NC 28786\n\nSupplies will be distributed Friday, October 11\n\nDaily hours: 10:00 a.m. to 5:00 p.m.\n\nMountain Projects\n\n2177 Asheville Rd., Waynesville, NC 28786\n\nHeart to Heart International - in Haywood Department of Health Parking Lot\n\n157 Paragon Pkwy., Ste. 800, Clyde, NC 28721\n\nThe following location offers hot meals daily:\n\nMaggie Valley Fire Department\n\n2901 Soco Rd., Maggie Valley, NC 28751\n\nJukebox Junction\n\n3606 Pigeon Rd., Canton, NC 28806\n\nDaily hours: 12:00-2:00 p.m.\n\nThe following location offers showers daily from 7:00 a.m. to 7:00 p.m.:\n\nCalvary Baptist Church\n\n2701 Soco Rd., Maggie Valley, NC 28751\n\nThe following location is offering supplies for horses and livestock:\n\nWNC Regional Livestock Center\n\n474 Stock Dr., Canton, NC 28716\n\nHenderson County\n\nHenderson County has stood up Resource Hub locations for water distribution and other supplies as they become available.\n\nDistribution will be taking place daily from 9:00 a.m. - 6:00 p.m. at the following locations:\n\nEtowah Elementary: 320 Etowah School Rd., Etowah, NC 28729\n\nMills River Town Hall: 124 Town Center Dr., Mills River, NC 28759\n\nEach family unit will be provided supplies for one day\u2019s meal and water as available.\n\nIndividuals are asked to enter the drive-through and remain in your car unless otherwise instructed by volunteers to ensure an efficient process.\n\nIn addition to the resource hubs, the following churches will also be providing supplies:\n\nEbeneezer Baptist Church\n\n2557 Chimney Rock Rd., Hendersonville, NC 28792\n\nOpen today, October 11, 10:00 a.m. to 1:00 p.m.\n\nFirst Baptist Church - Hendersonville\n\n312 5th Ave. W., Hendersonville, NC 28739\n\nOpen 10:00 a.m. to 2:00 p.m. today, October 11\n\nJackson County\n\nIn partnership with the Red Cross, the following is available for citizens of Jackson County:\n\nThe Boys & Girls Club of the Plateau are providing shelf-stable meals at the following location:\n\n558 Frank Allen Rd., Cashiers, NC 28717\n\nThe Canada Fire Department is distributing emergency supplies at the following location:\n\n149 Charleys Creek Rd., Tuckasegee, NC 28783\n\nThe following locations are providing resources to displaced families and individuals in need:\n\nMountain Projects\n\n154-B Medical Park Loop, Sylva, NC 28779\n\nUnited Christian Ministries\n\n191 Skyland Dr., Sylva, NC 28779\n\nSt. Mary\u2019s Roman Catholic Church of Sylva\n\n22 Bartlett St., Sylva, NC 28779\n\nDaily hours: 10:00 a.m. - 1:00 p.m.\n\nCornbread and Roses\n\n1294 Savannah Dr., Sylva, NC 28779\n\nDaily hours:\n\nWednesday, 6:00-8:00 p.m.\n\nThursday, 12:00-2:00 p.m.\n\nSunday, 12:00-2:00 p.m.\n\nMadison County\n\nThe following locations are offering food, water, and some supply distribution in Madison County:\n\nBeech Glen Community Center\n\n2936 Beech Glen Rd., Mars Hill, 28754\n\nDaily hours: Unable to locate daily hours at this time.\n\nCenter Community Center\n\n1300 Grapevine Rd., Marshall, NC 28753\n\nDaily hours: 8:00 a.m. - 4:00 p.m.\n\nEbbs Chapel Community Center\n\n281 Laurel Valley Rd., Mars Hill, NC 28754\n\nDaily hours: 9:00 a.m. - 5:00 p.m.\n\nEnon Baptist Church\n\n174 Ammons Branch Rd., Marshall, NC 28753\n\nOpen Sunday 12:00-4:00 p.m.\n\nFreedom Christian Church\n\n7350 US 25/70 Bypass, Marshall, NC 28753\n\nDaily hours: 10:00 a.m. - 5:00 p.m.\n\nThis location offers additional resources such as hygiene products, blankets, clothes, cleaning supplies, diapers, pet food, etc.\n\nLaurel Community Center - also has supplies\n\n4100 NC 212 Hwy., Marshall, NC 28753\n\nDaily Hours: 8:00 a.m. \u2013 8:00 p.m.\n\nRevere-Rice Community Center\n\n3980 Revere Rd., Marshall, NC 28753\n\nDaily hours: 11:00 a.m. - 2:00 p.m. (Mon-Sat)\n\nSpring Creek Community Center\n\n13075 NC 209 Hwy., Hot Springs, NC 28743\n\nDaily hours: 11:00 a.m. - 5:00 p.m.\n\nThis location also has additional resources such as pet food, livestock feed and hay.\n\nWalnut Community Center - also has supplies\n\n46 School Rd., Marshall, NC 28753\n\nDaily hours: Unable to locate daily hours at this time.\n\nN.C. Cooperative Extension - Madison County Center\n\n258 Carolina Ln., Marshall, NC 28753\n\nDaily hours: 10:00 a.m. - 6:00 p.m.\n\nThis location is offering drive-thru food distribution only.\n\nMcDowell County\n\nMcDowell County has established multiple points of distribution that are open daily from 10:00 a.m. - 12:00 p.m. and 4:00-6:00 p.m., depending on supply levels.\n\nDistribution takes place daily at the following locations:\n\nFormer TJ\u2019s Discounts - North Cove\n\n8153 US 221 N., Marion, NC 28752\n\nOld Fort Town Hall\n\n38 Catawba Ave., Old Fort, NC 28762\n\nNew Manna Baptist Church\n\n225 E. Court St., Marion, NC 28752\n\nSolid Rock Free Will Baptist Church - Dysartsville\n\n7860 NC 226 S., Nebo, NC 28761\n\nZion Hill Baptist Church\n\n1036 Zion Hill Rd., Marion, NC 28752\n\nHot meals are also being provided at the following location:\n\nGrace Community Church\n\n5182 US 70 W., Marion, NC 28752\n\nLunch is served every day from 11:00 a.m. to 12:30 p.m.\n\nDinner is available from 4:00-5:30 p.m.\n\nFirst Baptist Church of Marion is offering hot showers, air conditioning, and areas to charge devices.\n\nCurrent hours: 9:00 a.m. - 12:00 p.m. and 2:00-5:00 p.m., Monday-Saturday.\n\nPolk County\n\nThe following locations are offering food and water distribution for residents in need from 1:00-5:00 p.m.:\n\nMill Spring/Green Creek Community\n\n25 International Blvd., Mill Spring, NC 28756\n\nColumbus Community\n\n95 Walker St., Columbus, NC 28722\n\nSaluda Community Bus Parking Lot\n\n214 E. Main St., Saluda, NC 28773\n\nTryon Community\n\n301 N. Trade St., Tryon, NC 28782\n\nSunny View\n\n86 Sunny View School Rd., Mill Spring, NC 28756\n\nThe following locations are serving hot meals daily:\n\nTryon Equestrian Center\n\n4066 Pea Ridge Rd., Mill Spring, NC 28756\n\nDaily hours: 12:00-2:00 p.m.\n\nRoseland Community Center\n\n56 Peake St., Tryon, NC 28782\n\nDaily hours: 12:00-2:00 p.m.\n\nRutherford County\n\nThe following locations are open from 9:00 a.m. - 6:00 p.m. for citizens to get food and emergency supplies:\n\nThomas Jefferson High School\n\n2527 US-221A Hwy., Mooresboro, NC 28114\n\nFlorence Baptist Church\n\n201 S. Broadway St., Forest City, NC 28043\n\nRutherford County Health Department\n\n221 Callahan Koon Rd., Spindale, NC 28160\n\nGilkey Church of God\n\n255 Oak Springs Rd., Rutherfordton, NC 28139\n\nParks, Recreation, & Lake Office\n\n658 Memorial Hwy., Lake Lure, NC 28746\n\nLake Lure Baptist Church\n\n6837 US-74 ALT, Lake Lure, NC 28746\n\nIngles at Lake Lure - meals only\n\n276 NC-9, Lake Lure, NC 28746\n\nOffers hot meals at 11:30 a.m. - 1:30 p.m. and 4:30-6:30 p.m.\n\nAlso offers showers, restrooms, a mobile health van, a tool trailer, a charging station (please bring your own charging cord), and wi-fi.\n\nFather\u2019s Vineyard - also has shower and charging stations\n\n724 Oakland Rd., Spindale, NC 28160\n\nSpencer Baptist Church - water distribution only\n\n187 N Oak St., Spindale, NC 28160\n\nUnited Way of Rutherford County - water distribution and charging stations only\n\n668 Withrow Rd., Forest City, NC 28043\n\nTransylvania County\n\nThe following locations are providing hot meals to county residents:\n\nLittle River Baptist Church - through October 11\n\n51 Little River Church Rd., Penrose, NC 28766\n\nBreakfast hours: 8:00-10:00 a.m.\n\nLunch hours: 12:30-2:00 p.m.\n\nDinner hours: 6:00-7:30 p.m.\n\nCedar Mountain Community Center\n\n10635 Greenville Hwy., Cedar Mountain, NC 28718\n\nBreakfast hours: 9:00-11:00 a.m.\n\nLunch hours: 12:00-2:00 p.m.\n\nDinner hours: 4:00-6:00 p.m.\n\nBalsam Grove Community Center - daily until power is fully restored\n\n8732 Parkway Rd., Balsam Grove, NC 28708\n\nDaily hours: 11:00 a.m. - 4:00 p.m.Resource pick-up locations are listed below by county. As I learn more, I will keep you posted:\n\nBottled water is available daily at local fire departments and 9:00 a.m. - 5:00 p.m. at Anchor Baptist Church located at:\n\n3232 Hendersonville Hwy., Pisgah Forest, NC 28768\n\nWater filling stations can be found at the following locations:\n\nCity Sports Complex\n\n824 Ecusta Rd., Brevard, NC 28712\n\nDaily hours: 10:00 a.m. - 2:00 p.m.\n\nCedar Mountain Outpost\n\n8431 Greenville Hwy., Brevard, NC 28712\n\nNo posted daily hours.\n\nTerritory Brevard\n\n43 S. Broad St, Brevard, NC 28712\n\nNo posted daily hours.\n\nDD Bullwinkles\n\n60 E. Main St., Brevard, NC 28712\n\nNo posted daily hours.\n\nFirst United Methodist Church\n\n325 N. Broad St., Brevard, NC 28712\n\nDaily hours: 9:00 a.m. - 12:00 p.m.\n\nPisgah Forest Baptist Church\n\n494 Hendersonville Hwy., Pisgah Forest, NC 28768\n\nDaily hours: 10:00 a.m. - 4:00 p.m.\n\nFood, water, and other supplies such as hygiene products are being distributed at the following locations:\n\nAnchor Baptist Church\n\n3232 Hendersonville Hwy., Pisgah Forest, NC 28768\n\nDaily hours: 9:00 a.m. - 5:00 p.m.\n\nYancey County\n\nYancey County has transitioned to one centralized distribution site for water, food and ice located at the following address:\n\nAltec\n\n150 Altec Rd., Burnsville, NC 28714\n\nMobile laundry facilities are available in the GO Grocery parking lot located at the following address:\n\n631 W Hwy. 19E Bypass, Burnsville, NC 28714\n\nTrash Services and Debris Removal\n\nIf your home has damage and you need assistance with clean up, please call Crisis Cleanup for access to volunteer organizations that can assist you at 844-965-1386.\n\nIf Hurricane Helene caused damage to your home or belongings, make sure to document it.\n\nThis is critically important in getting reimbursed.\n\nTake photos before you begin cleaning up.\n\nMake a list of damaged or lost items and gather receipts.\n\nDoing this helps speed up the process with insurance and other assistance programs, and ensures you get properly compensated.\n\nBefore you start the clean-up process, remember:\n\nWear PPE such as long pants, goggles, gloves and sturdy shoes.\n\nStay off damaged structures.\n\nBe aware that snakes or other hazardous animals could be present.\n\nCall your local fire department to inspect or removal chemicals, propane tanks, and other hazardous materials.\n\nIf you suspect debris contains toxic substances, seal them in plastic bags to prevent them from becoming airborne.\n\nTo reduce the risk of accidental fires, please DO NOT burn your storm debris.\n\nEmergency personnel are continuing to work on other storm recovery and response efforts, limiting resources to respond to accidental fires.\n\nPlease discard storm debris at a local transfer site or via curbside debris pickup.\n\nDebris should be placed curbside and not block the roadway or access to the property.\n\nPlease place debris away from trees, poles or other structures (e.g., fire hydrants, meters, etc.) to make removal work easier.\n\nContact your local municipality for curbside storm debris removal collection schedules or see below for additional information on debris waste removal by county.\n\nAdditionally, the following counties have resources for where to take household trash and debris waste.\n\nBuncombe\n\nCurbside collection will begin Monday for City of Asheville sanitation customers.\n\nThere will be no recycling pick up until the recycling plant is operational.\n\nResidents can use both recycling and trash carts for household waste.\n\nThe following materials cannot be collected at this time: Mud, construction debris, concrete and other bulky or hazardous items.\n\nDebris collection is estimated to start in mid-October.\n\nThe Town of Black Mountain Public Works Department has secured four 15-yard dumpsters located in two sites for Black Mountain residents to throw away household trash ONLY:\n\nTractor Supply: 125 Old US Hwy. 70 E., Black Mountain, NC 28711\n\nIngles: 550 NC-9, Black Mountain, NC 28711\n\nPlease Note: Yard waste, bulk items, separate recycling and debris collection are not available at this time.\n\nWaste Pro collection service has resumed for regular Monday route customers.\n\nRecycling services are currently suspended while repair work is underway at the recycling process facility.\n\nHaywood\n\nHousehold waste will be accepted at the Materials Recovery Facility at 247 Recycle Rd., Clyde and at Convenience Centers at Jonathan Creek, Beaverdam, Bethel, Hazelwood, Mauney Cove, Jones Cove and Highway 110.\n\nWhite Oak Landfill has reopened.\n\nHenderson\n\nHenderson County Transfer Station is open and accepting storm debris with normal fees.\n\nHenderson County has begun curbside storm debris removal to county residents as a free service.\n\nThe county will pick up storm debris for free if it is pushed to the right of way of a property.\n\nStorm debris includes tree branches, leaves, logs, building materials, furniture, paint etc.\n\nPlease be patient.\n\nThe county will pick up storm debris for free as quickly as possible.\n\nMadison\n\nThe Hot Springs collection center is operating on normal hours for household trash ONLY:\n\nMonday: 7:30 a.m. - 6:00 p.m.\n\nWednesday: 7:30 a.m. - 5:30 p.m.\n\nFriday: 7:30 a.m. - 6:00 p.m.\n\nSaturday: 8:00 a.m. - 5:00 p.m.\n\nHot Springs trash pickup is returning to Mondays like usual.\n\nPlease only use this pickup service if you cannot bring it to the collection center yourself.\n\nThe pickup service is being led by volunteers at this time.\n\nPolk\n\nThe Polk County landfill is open Monday-Friday, 8:00 a.m. - 4:30 p.m. and Saturday 8:00 a.m. - 4:30 p.m.\n\n322 Landfill Rd., Mill Spring, NC 28756\n\nDrop-off of residential trash is $10.\n\nGFL trash services will continue the regular schedule. However, certain areas may be inaccessible due to ongoing power outages from Hurricane Helene.\n\nTwo dumpsters are located on Gibson Street for immediate trash disposal due to road inaccessibility.\n\nTransylvania\n\nThe City of Brevard has resumed regular trash pickup.\n\nYancey\n\nThe Riverside and East Yancey Recycling Centers have resumed operations.\n\nDaily hours: 7:00 a.m. \u2013 4:00 p.m., Monday-Saturday\n\nVoter Information\n\nThe North Carolina State Board of Elections has provided pertinent information and recommendations for voters in the Helene disaster area during the 2024 general election.\n\nTo review information on voting in the 2024 general election after Hurricane Helene, you can follow this link.\n\nThe site provides information on absentee voting, how to change your polling location if you have a new permanent address, county board of elections, office closures and more.\n\nFor any additional questions on voting post-hurricane, please contact your county Board of Elections.\n\nPlease note: Your county Board of Elections is the best place to get any questions answered.\n\nI have been permitted to share the above, nonpartisan information but am prohibited from answering any questions related to the 2024 general election.\n\nUnited States Postal Service/Mail Services\n\nUSPS anticipates continued improvement of mail delivery operations with local recovery efforts, to include power, connectivity, and roads.\n\nSocial Security checks are being routed to all units for delivery and/or are available for customer pick up.\n\nFor impacted residents who have relocated due to the storm, please be sure to complete a change of address request at moversguide.usps.com.\n\nThere are some facilities unable to provide full retail and mail delivery due to road closures and current conditions.\n\nNo drop shipments will be accepted at any of the locations listed below.\n\nThe following sites are closed with no retail, but delivery is being attempted where it is safe to do so:\n\nNewland - 28657\n\nCedar Mountain - 28718\n\nThe following sites are closed with alternative facilities listed:\n\nAlexander - 28701\n\nAlternative location: 2350 Old Marshall Hwy., Alexander, NC 28701\n\nDaily hours M-F: 8:00 a.m. - 4:15 p.m.; closed 11:30 a.m. - 1:30 p.m. for lunch\n\nOpen Saturdays: 8:00-10:00 a.m.\n\nBat Cave - 28710\n\nAlternative location: 3979 Chimney Rock Rd, Hendersonville, NC 28792\n\nDaily hours M-F: 8:00 a.m. - 4:00 p.m.; closed 12:00-1:00 p.m. for lunch\n\nBarnardsville - 28709\n\nAlternate location: 1664 Barnardsville Hwy., Barnardsville, NC 28709\n\nDaily hours: 9:30 a.m. to 4:30 p.m.; closed from 12:00 to 1:30 p.m. for lunch.\n\nOpen Saturdays: 8:30-10:30 a.m.\n\nChimney Rock - 28720\n\nAlternate location: 2432 Memorial Hwy., Lake Lure, NC 28746\n\nDaily hours M-F: 8:00 a.m. \u2013 4:00 p.m., closed 12:00-1:00 p.m.\n\nEdneyville - 28727\n\nAlternate location: 3979 Chimney Rock Rd., Hendersonville, NC 28792\n\nDaily hours M-F: 8:00 a.m. - 4:00 p.m.; closed 12:00-1:00 p.m. for lunch\n\nGerton \u2013 28735\n\nAlternate location: 1352 Charlotte Hwy., Fairview, NC 28730\n\nDaily Hours M-F: 8:30 a.m. - 4:30 p.m.\n\nOpen Saturdays: 10:00 a.m. - 12:00 p.m.\n\nGreen Mountain - 28740\n\nAlternate location: 670 W. Main St., Burnsville, NC 28714\n\nDaily hours M-F: 8:30 a.m. - 4:30 p.m.\n\nOpen Saturdays: 9:00 a.m. - 12:00 p.m.\n\nHot Springs - 28743\n\n111 Bridge St., Hot Springs, NC 28743\n\nDaily hours: 9:00 a.m. - 4:00 p.m.; closed 11:30 a.m. - 1:00 p.m. for lunch.\n\nOpen Saturdays: 9:00-10:30 a.m.\n\nMarshall - 28753\n\nAlternate location: 100 S. Main St., Marshall, NC 28753\n\nDaily hours M-F: 8:30 a.m. - 4:30 p.m.; closed 11:00 a.m. - 12:00 p.m. for lunch.\n\nOpen Saturdays: 9:30 a.m. - 12:00 p.m.\n\nMicaville - 28755\n\nAlternate location: 670 W. Main St., Burnsville, NC 28714\n\nDaily hours M-F: 8:30 a.m. - 4:30 p.m.\n\nOpen Saturdays: 9:00 a.m. - 12:00 p.m.\n\nMontreat - 28757\n\nAlternate location: 2 Tucker Rd., Ridgecrest, NC 28770\n\nDaily hours M-F: 12:30-4:30 p.m.\n\nPenland - 28765\n\nAlternative location: 899 Oak Ave., Spruce Pine, NC 28777\n\nDaily hours M-F: 8:00 a.m. - 4:30 p.m.\n\nOpen Saturdays: 10:00 a.m. - 12:00 p.m.\n\nRosman - 28778\n\nAlternate location: 272 Main St., Rosman, NC 28772\n\nDaily hours M-F: 9:00 a.m. - 4:00 p.m.; closed 12:30-1:30 p.m. for lunch.\n\nOpen Saturdays: 10:00-11:00 a.m.\n\nSwannanoa - 28765\n\nAlternate location: 2311 U.S. 70 Highway, Swannanoa, NC 28778\n\nDaily hours M-F: 8:30 a.m. - 5:00 p.m.\n\nAll remaining locations are attempting delivery where it is safe to do so.\n\nPharmacy Access\n\nPharmacy Locator\n\nHundreds of pharmacies never closed or have reopened across Western North Carolina.\n\nUse this link to locate pharmacy locations open to the public by county.\n\nThe Administration for Strategic Preparedness and Response under the Department of Health and Human Services has activated the Emergency Prescription Assistance Program (EPAP) for North Carolinians.\n\nThe EPAP program helps uninsured residents replace prescription medication or certain medical equipment lost or damaged during Hurricane Helene.\n\nThrough the program, uninsured residents can:\n\nRequest a free 30-day supply of certain prescription medications at any EPAP-participating pharmacy which can be renewed every 30 days while the EPAP is active.\n\nReplace certain medical equipment and supplies such as canes, crutches, walkers, wheelchairs, blood sugar meters and blood sugar test strips for diabetics.\n\nUninsured North Carolina residents affected by the recent hurricane can call the EPAP hotline, 855-793-7470, or visit the EPAP website to check their eligibility, determine if their medications or medical equipment are covered, or locate a participating pharmacy.\n\nPrescription Pad is open from 9:00 a.m. - 5:00 p.m. and filling prescriptions for Yancey County residents at the following location:\n\n730 E. Main St., Burnsville, NC 28714\n\nOpen Urgent Cares/ Health Care Services\n\nThere is a field hospital with physicians, nurses and paramedics who can treat patients at the Burnsville Fire Department. The address is as follows:\n\n305 Pineola St., Burnsville, NC 28714\n\nThe following urgent cares are open and accessible for community members with non-life-threatening illnesses and injuries:\n\nLocations open between 8:30 a.m. - 6:00 p.m.:\n\nMercy Urgent Care Weaverville\n\n61 Weaver Blvd., Weaverville, NC 28787\n\nMercy Urgent Care West Asheville\n\n1201 Patton Ave., Asheville, NC 28806\n\nMercy Urgent Care Waynesville\n\n120 Frazier St., Ste. 6, Waynesville, NC 28786\n\nLocations open between 9:00 a.m. - 5:00 p.m.:\n\nMercy Urgent Care Brevard\n\n22 Trust Ln., Brevard, NC 28712\n\nLocations open between 8:30 a.m. - 5:00 p.m.:\n\nMercy Urgent Care Columbus\n\n140 West Mills St., Columbus, NC 28722\n\nLocations open between 9:00 a.m. - 6:00 p.m.:\n\nMobile Urgent Care Clinic\n\n12 Florida Ave., Black Mountain, NC 28711\n\nMental Health & Basic Medical Support Center\n\n130 Montreat Rd., Black Mountain, NC 28711\n\nPardee Urgent Care\n\n45 Hendersonville Hwy., Ste. A, Pisgah Forest, NC 28768\n\nFree mental health services - All available for drop-in\n\nCare Collaborative for Western North Carolina Clinicians is a partnership among more than 200 mental health professionals volunteering to provide free mental health services for Hurricane Helene survivors.\n\nServices are provided virtually, and you can follow this link to find a professional that fits your needs and their contact information to schedule a session.\n\nHot Springs Elementary School - Art Room\n\n63 N. Serpentine Ave., Hot Springs, NC 28743\n\nDaily hours: 12:00-5:00 p.m.\n\nThe Pearl Institute\n\n55 Academy St., Waynesville, NC\n\nDaily hours: 12:00-6:00 p.m. (Monday-Friday)\n\nFree telehealth appointments are also available.\n\nTo book a telehealth appointment, you can email info@pearlpsychedelicinstitute.org or call/text (828) 400-7091\n\nCommunity Support Group\n\n221 Mills Ave., Brevard, NC 28712\n\nMary C. Jenkins Community & Cultural Center\n\nHosted by the City of Brevard, AARP, and Blue Ridge Community College\n\n9:00 to 11:00 a.m. on October 14, 28, and November 18.\n\nAll University of North Carolina System students have access to free mental health through their university.\n\nPlease monitor your student email for more information on how to access these services.\n\nThe following orthopedic urgent care locations are open from 8:00 a.m. to 4:00 p.m. daily, physical therapy appointments are also available at each of these locations:\n\nEmergeOrtho Hendersonville\n\n800 Fleming St., Hendersonville, NC 28791\n\nEmergeOrtho Arden (South Asheville)\n\n2585 Hendersonville Rd., Arden, NC 28704\n\nEmergeOrtho Waynesville\n\n9 Haywood Office Park, Ste. 102 and 103, Waynesville, NC 28785\n\nEmergeOrtho Brevard\n\n89 Hospital Dr., Ste. A, Brevard, NC 28712\n\nEmergeOrtho Weaverville\n\n159 Weaver Blvd., Weaverville, NC 28787\n\nDialysis Locations\n\nThe following location is open and available for dialysis treatments in NC-11:\n\nPardee Hospital\n\n800 N. Justice St., Hendersonville, NC 28791\n\nThis location can dialyze 30 patients a day.\n\nDaVita Kidney Care nurses are reaching out to their patients to coordinate treatment, but the following DaVita locations are available:\n\nDaVita Greer South Dialysis\n\n3254 Brushy Greek Rd., Greer, SC 29650\n\nContact Number: (864) 801-2065\n\nDaVita Saluda River Dialysis\n\n8080 Augusta Rd., Piedmont, SC 29673\n\nContact Number: (833) 378-2702\n\nDaVita Wofford at Home\n\n8024 White Ave., Spartanburg, SC 29303\n\nContact Number: (864) 583-4788\n\nDaVita Boiling Springs Dialysis\n\n196 Sloane Garden Rd., Boiling Springs, SC 29316\n\nContact Number: (833) 458-4809\n\nOxygen Locations\n\nHendersonville High School\n\n1 Bearcat Blvd., Hendersonville, NC 28791\n\nMust be assessed through Pardee Hospital.\n\nLincare is only serving established patients.\n\nPatients must bring in empty tanks to one of the following locations:\n\nAsheville Lincare\n\n103 Elk Park Dr., Asheville, NC 28804\n\nFax number: (866) 234-6698\n\nGreenville Lincare\n\n355 Woodruff Rd., Ste. 204 and 205, Greenville, SC 29607\n\nFax Number: (864) 288-0339\n\nThe following locations are available for oxygen refills, but patients must bring their own oxygen equipment - fire departments are available 24/7:\n\nBoiling Springs Fire Department\n\n186 Rainbow Lake Rd., Boiling Springs, SC 29316\n\nReidville Fire Department\n\n7450 Reidville Rd., Woodruff, SC 29388\n\nInman City Fire Department\n\n6 Humphrey St., Inman, SC 29349\n\nFirst Presbyterian Church\n\n393 E. Main St., Spartanburg, SC 29302\n\nDaily hours: 9:00 a.m. to 8:00 p.m.\n\nGreer Relief Indigo Hope Neighborhood Impact Center\n\n113C Berry Ave., Greer, SC 29651\n\nDaily hours: 2:00-5:00 p.m.\n\nCroft Fire Department\n\n370 Cedar Springs Rd., Spartanburg, SC 29302\n\nArkwright Fire Department\n\n1070 Southport Rd., Spartanburg, SC 29306\n\nRoebuck Fire Department\n\n2639 Stone Station Rd., Roebuck, SC 29376\\\n\nNorth Spartanburg Fire Department\n\n8767 Asheville Hwy., Spartanburg, SC 29316\n\nResources for Veterans\n\nThe U.S. Department of Veterans Affairs launched a new web page with disaster relief resources, providing a single place for veterans and their caregivers to access VA resources on health care, housing, benefits payments, insurance, and more.\n\nYou can access the web site via this link.\n\nIf you or a veteran you know needs immediate housing assistance after Hurricane Helene, please call the National Call Center for Homeless Veterans at (877) 424-3838.\n\nThe call center is open 24/7.\n\nIf you have a VA-backed home loan and are unable to make your mortgage payments, please contact your mortgage servicer.\n\nYou can also call the VA at (877) 827-3702, Monday-Friday, 8:00 a.m. to 6:00 p.m.\n\nHome loan servicers are allowed to put a 90-day pause on foreclosures and encouraged to waive late charges for VA-guaranteed home loans after a disaster.\n\nLegionnaires, Sons of the American Legion members and Legion Posts that have been displaced from their primary residence due to damage sustained during Hurricane Helene may be eligible for financial assistance through the American Legion.\n\nLegionnaires and Sons of the American Legion members may be eligible for up to $3,000.\n\nLegion Posts may be eligible for up to $10,000.\n\nTo learn more or to request assistance, please use this link.\n\nApplications must be submitted within 90 days of the disaster: Dec. 26, 2024.\n\nThe Charles George VA Medical Center in Asheville and Master Sergeant Jerry K. Crump VA Clinic in Forest City are open for essential and emergency services.\n\nVeterans can:\n\nVisit the Asheville VA Hospital pharmacy for medication refills or:\n\nCall the Regional Clinical Contact Center at (855) 679-0074 and press 1 for pharmacy representatives.\n\nLocal pharmacies in the VA\u2019s community care network will also fill written prescriptions, or prescriptions as they appear on an active VA prescription bottle that is not older than six months and has available refills, to provide a 30-day supply.\n\nHickory and Franklin outpatient VA clinics are now operating regularly.\n\nDue to the damage and personal losses caused by Hurricane Helene to the staff of the VA, it will take some time to bring staffing to full capacity.\n\nPlease be patient as the VA works to rebuild their workforce.\n\nThe Asheville VA Medical Center has successfully contacted over 91 percent of veterans most at risk for injury or poor outcomes due to the storm.\n\nAdditional outreach to those who have not yet been contacted is ongoing.\n\nThe Asheville VA Medical Center\u2019s water supply is stable due to a schedule of eight 6,000-gallon tanker trucks bringing in water.\n\nTo make sure the VA water supply remains stable, an emergency contract for well water and a disinfection service that will be operational as a backup water source in about two to three weeks have both been procured.\n\nResources for Farmers\n\nThe United States Department of Agriculture has put together a list of resources for farmers and other agricultural industry members.\n\nIf your agricultural operation has been impacted by Hurricane Helene, you can review this link, farmers.gov, for emergency and disaster assistance programs.\n\nPower\n\nLess than 36,000 customers remain without power in Western North Carolina.\n\nGreat strides have been taken this week to reconnect the majority of Western North Carolina, and Duke Energy continues to work around the clock to restore power for the 36,000 who remain without power as quickly as possible.\n\nDuke Energy is providing restoration updates via text to all customers that remain without power.\n\nNCDOT crews are coordinating closely with power companies to ensure service is being restored as quickly as possible, including along private roads, keeping in mind that cold months are approaching fast.\n\nRestoration of service for individuals in the disaster rebuild zones will be a longer process but Duke Energy workers have already made substantial progress on the extremely difficult and targeted work that lies ahead.\n\nFor more information on Duke Energy\u2019s power restoration efforts, you can review the following links:\n\nComplex Repair & Disaster Rebuild Zones Map: duke-energy.com/info/carolinas-restoration\n\nOutage Map: duke-energy.com/outages\n\nOutage Alerts: duke-energy.com/outages/alerts\n\nGenerator safety: duke-energy.com/outages/generators\n\nPower restoration process: duke-energy.com/outages/restoring-your-power\n\nRoads\n\nA \u201cDO NOT DRIVE\u201d message remains in place from the North Carolina Department of Transportation for most of Western North Carolina.\n\nUnless it is an emergency, please do not travel to the hardest hit communities.\n\nCherokee, Graham, Clay, Swain, Macon and Jackson counties ARE FULLY OPEN to people who can access them through safe routes.\n\nPlease DO NOT try to visit or travel through the areas hardest hit by the storm.\n\nNon-essential traffic in impacted areas hinders NCDOT\u2019s efforts to reopen roads.\n\nTo monitor road conditions in and around NC-11, use drivenc.gov.\n\nThe website tracks NCDOT-managed road conditions in real time.\n\nCut and shove, debris removal, and damage assessment are winding down, and some locations have transitioned to temporary repairs and reconstruction.\n\nTransportation infrastructure damage estimates from assessments are up to several billion dollars.\n\nRepairs and reconstruction of roadways will be an extremely long road (no pun intended) over the next couple of years to return Western NC\u2019s transportation network to what it was before.\n\nNCDOT crews and contractors have reopened more than 540 roads so far.\n\nRoughly 630 roads remain closed in Western NC.\n\nThis number is still rapidly changing as communications improve and NCDOT reaches new sites.\n\nAbout 100 of the closed roads are along primary routes.\n\nUSDOT approved an initial $100 million in Emergency Repair funds to NCDOT.\n\nDamage to our mountain roads exceeds $100 million but USDOT\u2019s investment is a significant and most welcome start.\n\nNCDOT has stated they will be utilizing the $100 million to supplement ongoing efforts in Western North Carolina - this is what I would have hoped the funds are going to be used for, but their public statement is a welcome confirmation of their commitment to restore transportation networks in our mountains.\n\nNCDOT has awarded a $10 million contract to Wright Brothers Construction of Charleston, TN, to stabilize the westbound lanes of I-40 by drilling soil nails where the eastbound lanes no longer exist.\n\nThe contract includes incentives to be complete by January 4, 2025.\n\nAround the time this operation concludes, plans for a larger, complex, and complete repair will be in progress.\n\nNC DMV has reopened 11 of the 16 driver license offices that were closed due to Hurricane Helene.\n\nThe following DMV offices are open for walk-in services in or near NC-11, Monday through Friday from 8:00 a.m. to 5:00 p.m., closed between 11:30 a.m. through 1:00 p.m. for a lunch break:\n\nBurke County - Closest open location for McDowell and Yancey County residents\n\n115 Government Dr., Morganton, NC 28655\n\nCherokee County\n\n1440 Main St., Andrews, NC 28901\n\nHaywood County\n\n290 Lee Rd., Clyde, NC 28721\n\nHenderson County\n\n125 Baystone Dr., Hendersonville, NC 28791\n\nJackson County\n\n876 Skyland Dr., Ste. 2, Sylva, NC 28779\n\nMacon County\n\n16 Patton Ave., Franklin, NC 28734\n\nRutherford County\n\n596 Withrow Rd., Forest City, NC 28043\n\nSwain County\n\n2650 Governors Island Rd., Bryson City, NC 28713\n\nTransylvania County\n\n50 Commerce St., Ste. 4, Brevard, NC 28712\n\nAll but five license plate agencies have reopened.\n\nAir traffic has sustained at 300 percent above pre-hurricane levels in Western NC.\n\nNCDOT\u2019s aviation division continue to work to make sure flight operations are safe coming into and out of airports, including by:\n\nScheduling landing/unloading times and aircraft parking so aircraft are spaced out and to reduce the risk of incidents.\n\nEstablishing a first of its kind \u201ccorridors in the sky\u201d to separate civilian and military aircraft in the air.\n\nHaving search and rescue partners use short, time and location specific restrictions on air operations to enhance safety when multiple helicopters are engaged in search and rescue efforts.\n\nThe state of North Carolina is NOT turning away civil aviation support so long as it has been coordinated through the proper channels with NC Emergency Management.\n\nIf you or someone you know is interested in providing civil aviation support and don\u2019t know where to coordinate your efforts, please call my office and we will help you get in touch with the right folks.\n\nNCDOT has launched a detour map to show motorists how to get around closures on I-26 and I-40 at the Tennessee border.\n\nYou can access the map here.\n\nInternet Access\n\nInternet providers are working with local energy and cell providers to restore service for customers across Western North Carolina.\n\nSpaceX is offering free monthly Starlink service for 30 days to any household or entity located in the disaster area.\n\nTo apply for this free service, residents can go to starlink.com/residential and select the \u201cHelene Relief\u201d service plan at check out.\n\nInternet providers including Optimum and Spectrum are working around the clock to restore service for customers. However, part of the network\u2019s infrastructure was destroyed by mudslides and collapsed bridges making restoration a lengthy process.\n\nAs a result, some impacted areas will require a rebuild of the network from scratch.\n\nTo mitigate the lack of service, Optimum, formerly Altice USA, has set up an Optimum Wi-Fi Trailer that is open from 8:00 a.m. to 8:00 p.m. at the following locations:\n\n717 S. Grove St., Hendersonville, NC 28792\n\n1800 Four Seasons Blvd., Hendersonville, NC 28792\n\nThe following locations are offering free public wi-fi:\n\nFirst Baptist Church - Weaverville\n\n63 N. Main St, Weaverville, NC 28787\n\nDowntown Franklin\n\nThe Town of Franklin has free wi-fi on the town hill area in downtown.\n\nTransylvania County Library - 24/7\n\n212 S. Gaston St., Brevard, NC 28712\n\nThe Yard Brevard\n\n284 Railroad Ave., Brevard, NC 28712\n\nBrevard Visitor Center\n\n175 E. Main St., Brevard, NC 28712\n\nAvailable daily from 9:00 a.m. - 5:00 p.m.\n\nCell Service\n\nCommunications in the region are improving rapidly.\n\nMore than 85 percent of cell sites have been restored in Western North Carolina.\n\nOnly one county remains with 50 percent or more cell sites down.\n\nThe Eastern Band of Cherokee Indians has full mobile cell service.\n\nAT&T has restored more than 60 percent of their cell sites in impacted areas, and Verizon only has 34 sites out of services across our mountains.\n\nVerizon started with hundreds of cell sites out of service, so significant progress has been made.\n\nSince the storm first hit, T-Mobile has partnered with Starlink to deploy Direct-to-Cellular service over Western North Carolina.\n\nDirect to Cell service connects mobile phones directly to Starlink\u2019s satellites in orbit and eliminates the need for functional ground infrastructure, like cell towers.\n\nCell service providers have implemented disaster roaming for any phone located in Western North Carolina to maximize phone service for all users.\n\nDisaster roaming allows users to connect to any mobile network during a disaster when other networks are down.\n\nThis allows users to access emergency services, such as 911, even when their own network is out.\n\nIf you have service one moment, but experience a reduction in service the next, try restarting your phone to jumpstart disaster roaming again.\n\nUpCycle Tech in Transylvania County is offering free computers and phones for use at the following location:\n\n470 Asheville Hwy., Brevard, NC 28712\n\nAT&T has deployed its Mobile Connectivity Center to the following location:\n\nSam\u2019s Club: 645 Patton Ave., Asheville, NC 28806\n\nThe Mobile Connectivity Center is an air-conditioned mobile unit open to the public, equipped with laptops, charging stations and wi-fi.\n\nThe public can use the center for various needs including contacting your insurance company, filling out paperwork or connecting with loved ones.\n\nVerizon has deployed Wireless Emergency Communication Centers to help hurricane survivors stay connected to their friends, family and other important contacts.\n\nWireless Emergency Communication Centers are generator-powered mobile units that have device charging and computer workstations, along with wireless phones, tablets, and other devices available for use.\n\nVerizon\u2019s Wireless Emergency Communication Centers have been set up at the following locations:\n\nA-B Technical Community College\n\n340 Victoria Rd., Asheville, NC 28801\n\nAsheville YMCA\n\n30 Woodfin St., Asheville, NC 28801\n\nFamily Justice Center\n\n35 Woodfin St., Asheville, NC 28801\n\nGroce United Methodist Church\n\n954 Tunnel Rd., Asheville, NC 28805\n\nVerizon also has charging stations at the following locations:\n\nYMCA of Western North Carolina\n\n348 Grace Corpening Dr., Marion, NC 28752\n\nTwo charging stations at this location\n\nWNC Agricultural Center\n\n761 Boylston Hwy., Fletcher, NC 28732\n\nThree charging stations at this location\n\nA-B Technical Community College\n\n340 Victoria Rd., Asheville, NC 28801\n\nOne charging station at this location\n\nT-Mobile has set up satellite cellular on light trucks (SatCOLTs), providing cellular voice and data along with wi-fi and charging stations at the following locations:\n\nAsheville Middle School\n\n211 S. French Broad Ave., Asheville, NC 28801\n\nDr. Wesley Grant Sr. Southside Community Center\n\n285 Livingston St., Asheville, NC 28801\n\nFirst Baptist Church\n\n130 Montreat Rd., Black Mountain, NC 28711\n\nAdditional T-Mobile satellite cell on trucks are located in Hendersonville and at a Tractor Supply Co. in Asheville, with others planned for Mission Hospital in Asheville, Cherokee County Emergency Operations Center in Murphy, and in Cherokee.\n\nNorth Carolina National Guard & Department of Defense\n\nMore than 2,100 North Carolina National Guard soldiers and airmen and nearly 1,500 active-duty service members have been deployed to provide support to Western North Carolina so far.\n\nYesterday, active-duty service members distributed more than 690 cases of water, 140 cases of shelf-stable meals, and three pallets of humanitarian assistance items.\n\nSo far, the National Guard has:\n\nDelivered more than 5,000 tons of commodities to affected areas\n\nCleared 1,066 obstacles\n\nSearch and rescue operations are still ongoing in Western North Carolina.\n\nThe Guard\u2019s key tasks continue to be search and rescue of impacted civilian personnel, followed by:\n\nDelivery of essential relief supplies to points of need\n\nClearing of routes to gain access to isolated communities\n\nAlthough airspace is limited due to ongoing missions by the National Guard and Department of Defense, a process has been established for private pilots seeking to fly in humanitarian relief to coordinate with local authorities.\n\nIf you are looking to fly in resources and don\u2019t know where to turn, call my office and we will get you in contact with the right coordinators.\n\nHere are a few key phone numbers from the NCNG:\n\nHOTLINE: 888-892-1162\n\nEmergency management watch: 919-733-3300\n\nDonated goods: 919-825-2474\n\nThese lines have very high call volumes. If you do not get through the first try, keep calling.\n\nAsheville Regional Airport\n\nAsheville Regional Airport closed mid-day on Friday, September 27, due to risk of flooding.\n\nCommercial flights at Asheville Regional Airport have resumed.\n\nIf you parked your car in an Asheville Regional Airport lot and could not retrieve the vehicle due to the storm, great news - none of the airport\u2019s lots flooded and all cars are fine.\n\nStay safe and pick up your car when you are able.\n\nPLEASE NOTE:\n\nNo general aviation pilots are allowed to land at Asheville Regional Airport without prior clearance from FEMA to ensure the safety of aircraft and personnel.\n\nSupply deliveries by civilian pilots ARE permitted to land at Asheville Regional Airport so long as they have prior clearance from FEMA.\n\nFEMA is not turning away any pilot that has gone through the proper channels to coordinate delivery and ensure the safety of his fellow aircraft and personnel.\n\nFederal Nutrition Programs\n\nThe U.S. Department of Agriculture Food and Nutrition Service has approved flexibilities due to the impacts of Hurricane Helene.\n\nSNAP\n\nNorth Carolina was granted a waiver for the 10-day reporting requirement for the replacement of food purchased with SNAP benefits lost because of the hurricane.\n\nThis waiver provides additional time beyond the standard 10-day time frame for households to report food losses and receive replacement benefits for food that was destroyed and previously purchased with SNAP benefits.\n\nChild Nutrition\n\nThe North Carolina Department of Public Instruction was approved for a waiver pertaining to the child nutrition programs.\n\nUnder the waiver approval, NCDPI\u2019s local program operators may:\n\nServe meals in a non-congregate setting\n\nAdjust the time of meal service\n\nAllow parent pick-up\n\nAllow service of meals at school sites\n\nFood and Nutrition Services Program\n\nPeople and families in North Carolina who are enrolled in the Food and Nutrition Services program can now use their EBT card to purchase hot food.\n\nThis flexibility will remain in effect until November 3.\n\nSpecial Supplemental Nutrition Program for Women, Infants, & Children (WIC)\n\nFamilies participating in WIC who may have relocated to a new area can go to any NC WIC agency to:\n\nHave a new eWIC card issued\n\nRequest replacement breastfeeding supplies or breast pumps\n\nRequest replacement food that was purchased with current WIC benefits and lost due to Hurricane Helene\n\nFor NC-11 Medical Providers\n\nIf you own a medical practice in NC-11 and are experiencing financial hardship due to Hurricane Helene, the North Carolina Medical Society is reactivating its Financial Recovery Program (FRP) to help you recover and open your doors again.\n\nFor more information on the disaster relief fund, you can visit this link.\n\nDetails on how medical practices can qualify and apply for funds will be coming soon.\n\nThe Department of Health and Human Services through the Centers for Medicare & Medicaid Services (CMS) has made available:\n\nAccelerated payments to Medicare Part A providers affected by Hurricane Helene\n\nAdvance payments to Medicare Part B suppliers affected by Hurricane Helene\n\nFor Local Government Resource Requests\n\nFor county leaders: This is a reminder to make sure your Emergency Operation Center has submitted the request for gasoline, food, water, cell service deployables, etc. with North Carolina Emergency Management to have your request processed and resources delivered.\n\nMy office stands ready to assist with checking the status of your request if the county or municipality has not heard back from NC Emergency Management within 24 hours.\n\nFor Individual Assistance through FEMA\n\nNorth Carolina received a Major Disaster Declaration for the following counties: Buncombe, Clay, Haywood, Henderson, Jackson, Macon, Madison, McDowell, Polk, Rutherford, Swain, Transylvania and Yancey counties and the Eastern Band of Cherokee Indians.\n\nPeople with damage to their homes or personal property who live in one of the above-listed counties should apply for Individual Assistance through FEMA, which may include upfront funds to help with essential items like food, water, baby formula and other emergency supplies.\n\nFunds may also be available to repair storm-related damage to homes and personal property, as well as assistance to find a temporary place to stay.\n\nIndividual Assistance provides financial aid and services to eligible individuals and households that have been affected by a disaster to assist with the recovery process. Individuals can officially begin applying for Individual Assistance online at www.DisasterAssistance.gov, or by calling the application phone number at 1-800-621-3362 (TTY: 800-462-7585) between 7:00 a.m. and 10:00 p.m. EST.\n\nTo date, FEMA has paid out more than $60 million in housing and other types of assistance for more than 51,000 Western North Carolina households.\n\nTo Connect with a Loved One\n\nResidents trying to connect with family members may call NC 211 (or 1-888-892-1162 if calling from out-of-state) to report missing loved ones or request a welfare check.\n\nPeople in the impacted areas can indicate that they are safe by reporting themselves safe through Red Cross Reunification by calling 1-800-RED-CROSS (1-800-733-2767).\n\nPlease only use 911 for life-threatening emergencies so the lines remain open for critical situations.\n\nIf you are still trying to locate a friend or family member, please complete this form to notify local officials of their missing status.\n\nThe form was created by Buncombe County but information is being shared amongst all counties.\n\nRegardless of which county your loved one was last known to be in, you can still submit the form.\n\nBuncombe County will share the information with the appropriate officials to initiate search and rescue efforts.\n\nUnited Way is also fielding missing person/welfare check requests.\n\nText PERSON to 40403 to add a loved one to search and rescue efforts or fill out this form.\n\nResources for Utility & Other Status Updates\n\nFor information on the status of utilities, debris sites, etc., we want to share the following resources. As communications are restored and more information becomes available, these sites will continue to be updated.\n\nDrinking Water Systems: Public Water Supply Situation Report Tracking\n\nDebris Disposal Sites: Active Temporary Debris Disposal Sites\n\nNCDEQ Situation Report Tracking System\n\nNCDPS Hurricane Helene - Storm Information\n\nNCDPS County Emergency Management Agencies\n\nHow to Apply for FEMA Assistance After Hurricane Helene\n\nFree Legal Assistance\n\nLegal Aid of North Carolina stands ready to provide free advice and legal counsel regarding natural disaster needs, including legal representation if necessary, including for civil legal issues involving:\n\nFiling FEMA claims and appeals (a process which can be overwhelmingly bureaucratic and burdensome)\n\nReplacement of lost or destroyed legal and government documents, including driver\u2019s licenses and identification cards\n\nMedical and insurance claims\n\nHome repair contracts\n\nUtility disputes related to restoration of services\n\nConsumer protection issues like construction fraud, price-gouging on repairs and identity theft\n\nHousing issues such as unlawful eviction and foreclosures\n\nBankruptcy\n\nProbate and clearing title for survivors living in generational homes without a clear title\n\nFamily law cases and children in need of services (unfortunately, domestic violence tends to rise following a natural disaster)\n\nIf you need civil legal assistance, please contact Legal Aid of North Carolina via the following toll-free hotline:\n\n(866) 219-LANC or (866) 219-5262\n\nThe hotline is available from:\n\n8:30 a.m. to 1:30 p.m., Monday through Friday; and 5:30 p.m. to 8:30 p.m. on Monday and Thursdays.\n\nConstituents can also apply online at legalaidnc.org/get-help/ between 1:00-4:30 p.m., Monday - Friday.\n\nIRS Guidance for Taxpayers Impacted by Hurricane Helene\n\nExtension of certain tax filing deadlines:\n\nIRS has extended various filing deadlines for taxpayers in impacted areas, including 2024 individual/business returns, certain quarterly estimated income tax payments, and certain payroll/excise taxes.\n\nClick here for the full list of extensions and respective dates\n\nClick here for more information from the IRS on disaster assistance\n\nTax relief for qualified payments, disaster-related losses:\n\nIRS released provided guidance to taxpayers on how to address disaster-related losses in their 2024 tax return, as well as providing guidance on how qualified disaster relief payments - like government assistance payments - are generally excluded from gross income.\n\nClick here for a general walkthrough of these policies (under header \u201cAdditional tax relief\u201d)\n\nClick here for more information on tax treatment of disaster-related losses\n\nClick here for more information on tax treatment of qualified disaster relief payments\n\nShelters\n\nFor those unable to evacuate to a safe location or in need of a place to go, the following shelters are currently open and available as of October 11:\n\nBuncombe County\n\nA-B Technical Community College\n\n340 Victoria Rd., Asheville, NC 28801\n\nGold\u2019s Gym\n\n801 Fairview Rd, Asheville, NC 28803\n\nWNC Agricultural Center\n\n1301 Fanning Bridge Rd., Fletcher, NC 28732\n\nHaywood County\n\nHaywood County Government Armory\n\n285 Armory Dr., Clyde, NC 28781\n\nHenderson County\n\nEdneyville Elementary School\n\n2875 Pace Rd., Hendersonville, NC 28792\n\nHenderson County Recreation Center\n\n708 S. Grove St., Hendersonville, NC 28792\n\nMadison County\n\nMadison Early College High School\n\n5374 US Hwy 25-70, Marshall, NC 28755\n\nMcDowell County\n\nMcDowell County Senior Center\n\n100 Spaulding Rd., Marion, NC 28752\n\nRutherford County\n\nRutherfordton Presbyterian Church\n\n252 N. Washington St., Rutherfordton, NC 28139\n\nTransylvania County\n\nTransylvania Parks & Rec\n\n1078 Ecusta Rd., Brevard, NC 28712\n\nYancey County\n\nBlue Ridge Elementary\n\n910 Cane River School Rd., Burnsville, NC 28714\n\nWith my warmest regards,\n\nChuck Edwards\n\nMember of Congress", 1, "2026-03-30T01:40:41Z", "2026-04-07T21:57:20Z"]], "columns": ["url", "title", "date", "year", "month", "party", "chamber", "state", "member_name", "bioguide_id", "domain", "scraper", "source", "date_source", "text", "has_text", "collected_at", "updated_at"], "primary_keys": ["url"], "primary_key_values": ["https://edwards.house.gov/media/press-releases/hurricane-helene-update-14-congressman-edwards"], "units": {}, "query_ms": 1.9130699802190065, "source": "dwillis/congress-press", "source_url": "https://github.com/dwillis/congress-press", "license": "MIT", "license_url": "https://github.com/dwillis/congress-press/blob/main/LICENSE"}