{"database": "press", "table": "releases", "rows": [["http://titus.house.gov/press-releases/titus-requests-year-end-performance-report-on-reno-regional-office", "Titus Requests Year-end Performance Report on Reno Regional Office", "2013-12-20", "2013", "2013-12", "Democrat", "House", "NV", "Dina Titus", "T000468", "titus.house.gov", null, null, "legacy", "December 20, 2013\nLas Vegas, NV - Congresswoman Dina Titus of Nevada\u2019s First District sent a letter to Secretary of Veterans Affairs Eric Shinseki requesting a year-end performance report on the Reno Regional Office and detailed breakdown as to how it will meet the VA\u2019s goals for next year.\u00a0\n\u00a0\n\u201cAs the Ranking Member of the Subcommittee on Disability Assistance and Memorial Affairs, I am committed to ensuring Southern Nevada Veterans receive the benefits they've earned in a timely manner. Over the past year, I have been extremely disappointed with the performance of the Reno Regional Office, and held a hearing in Las Vegas to explore this issue more in depth. Veterans in Nevada wait too long to receive their benefits and the VA must do better. This year-end review will provide a thorough assessment of the Reno RO's performance in 2013 and pinpoint areas of improvement that must be made in order to meet the ambitious goals set for next year.\"\n\u00a0\n\u00a0\nThe full text of Titus\u2019s letter to Secretary Shinseki can be found here:\n\u00a0\nDear Secretary Shinseki,\n\u00a0\nAs Ranking Member of the House Veterans\u2019 Affairs Committee, Subcommittee on Disability Assistance and Memorial Affairs, I am focused on ensuring that veterans receive the benefits they have earned in a timely fashion. I applaud you and the VA workforce on your efforts to eliminate the backlog and reduce processing times for veterans applying for benefits. Our Subcommittee looks forward to continue working with you to ensure that the VA has the tools and authorities necessary to reach your ambitious goals over the next year.\u00a0\n\u00a0\nWhile I am encouraged by the reductions in the national backlog metrics, I am concerned that veterans in Nevada continue to face delays due to poor performance by the Reno Regional Office. I have received a number of assurances that changes have been made that will result in significant performance improvements for veterans throughout Nevada. \u00a0In the upcoming year, I hope Reno\u2019s performance metrics will reflect these changes.\n\u00a0\nIn the meantime, I respectfully request that you provide the following performance metrics for the Reno Regional Office by January 31, 2014:\n\u00a0\n How many cases were completed by the Reno Regional office, not including brokered work, in 2014?\n\t\tHow many of these claims were adjudicated favorably for the veteran?\n\t\t\tWhat was the average time for completion of non-brokered claims?\n\t\t\tWhat were the monthly and annual goals for the Reno office, and what was the monthly and annual performance of the office?\n\t\t\n\tHow many cases were brokered out from the Reno Regional Office?\n\t\tHow many of these claims were adjudicated favorably for the veteran?\n\t\t\tWhat was the average time for completion of brokered claims?\n\t\t\tHow are production goals assigned to brokered work?\n\t\t\t\tPlease provide the goals and performance metrics for the brokered cases related to Nevada veterans.\u00a0\n\t\t\t\t\n\t\t\n\tHow many cases do you anticipate will be brokered out of Reno in 2014?\n\tHow often were Nevada veterans provided partial benefits through VA\u2019s existing authorities to compensate veterans as individual medical conditions are adjudicated?\n\tHow many claims for disability compensation do you expect the Reno Regional Office will receive and complete in 2014?\n\tHow many appeals cases do you anticipate the Reno RO Regional Office will receive and complete in 2014?\n \u00a0\nI thank you for your time and consideration of this request and remain,\n\u00a0\nSincerely,\n\u00a0\nDina Titus\nRanking Member, Disability Assistance and Memorial Affairs Subcommittee", 1, "2026-03-30T12:14:52Z", "2026-03-30T12:14:52Z"]], "columns": ["url", "title", "date", "year", "month", "party", "chamber", "state", "member_name", "bioguide_id", "domain", "scraper", "source", "date_source", "text", "has_text", "collected_at", "updated_at"], "primary_keys": ["url"], "primary_key_values": ["http://titus.house.gov/press-releases/titus-requests-year-end-performance-report-on-reno-regional-office"], "units": {}, "query_ms": 2.201962750405073, "source": "dwillis/congress-press", "source_url": "https://github.com/dwillis/congress-press", "license": "MIT", "license_url": "https://github.com/dwillis/congress-press/blob/main/LICENSE"}